🏛️ Grievance Cell – ADPMA

The Grievance Cell of the All Digital and Print Media Association (ADPMA) is dedicated to providing a transparent, fair, and time-bound process for handling complaints related to media activities under the Association.

Objectives:

• Ensure transparency and accountability in all media operations.
• Resolve grievances efficiently and within stipulated timelines.
• Promote responsible and ethical media practices among members.

Scope of Complaints:

• Content-related issues (false, misleading, or offensive publications).
• Violations of ADPMA media guidelines or code of ethics.
• Misuse of media platforms or non-compliance with Association policies.
• Misconduct by members or affiliates.

Grievance Redressal Process:

1. Submit Complaint: Via email or online grievance form.
2. Acknowledgement: Within 24–48 hours.
3. Review & Investigation: Complaint reviewed by Grievance Officer and forwarded for clarification if required.
4. Resolution: Final decision communicated within 15–30 days.

Contact Grievance Officer:

Name: Adv. Mohd Saleem

Designation: Grievance Officer, ADPMA

Email: digitalmediaassociation01@gmail.com

Phone: +91-7051909099

Address: Jammu